PURPOSE
[Bubbles Salon & Spa] (referred to hereafter as the ‘We’ or the ‘Organization’) are committed to protecting and respecting your privacy.
At Bubbles we take privacy seriously and only use the information we collect to provide our services. We do not share or sell the information we collect for any other purpose than providing the best possible service for our clients. At any time, you may request a copy of information we have recorded about you. You may also request we remove all identifiable information with respect to yourself. As a matter of course, we will delete your identifiable information if you have not undertaken business with us after 2 years.
For transparency, listed are the business services we provide and how each service uses the information we collect.
Hair and beauty related services:
We request the minimum level of personally identifying information to run our business effectively. This is data you provide us directly, for example, your name and contact details. We will never obtain information about you indirectly from sources outside our business. We store notes with respect to services we undertake to ensure we maintain and exceed our level of service. For example, your preferred hair style, colour formula codes, how you like your coffee and who your favourite stylists are. We consider you have provided consent for us to store personally identifying information and information about your services based on your receiving services from us. Depending on the particular service(s) we are providing we may be required to ask questions related to your medical history. We will obtain your consent prior to storing information related to your medical history. Examples of medical data may be allergies, pregnancy or an injury that may impact our service.
PLEASE ADD OTHER SERVICES OFFERED BY THE COMPANY AND THE DESCRIPTION ABOUT THE SAME.
Appointment confirmations and reminders:
We will contact you via phone, email or SMS to confirm appointments booked and remind you of upcoming appointments. We consider your having made the appointment as consent to undertake this activity but, if you want, you may opt-out at any time.
Appointment ratings and reviews:
After visiting us we may send you an email or SMS asking you to rate our services and provide feedback. We consider your agreement and participation in the service as consent to undertake this activity but, if you want, you may opt out at any time.
Marketing:
We will not undertake phone, mail, email or SMS marketing without you first providing consent for us to do so. Our marketing campaigns are automated and use rules based on services and products purchased and information we collect from you. For example, we may send marketing campaigns related to your birthday, the fact we miss you (you have not visited for 3 months) and other special days like Valentine’s Day and Christmas. Of course, you may opt out of receiving marketing material at any time.
This policy (together with our terms of use) and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting (Mention the link of the Website) you are accepting and consenting to the practices described in this policy.
KEY PRINCIPLES
To outline the Company’s processes aligned to Data Protection and Privacy relating to you.
- WHO DOES THIS POLICY APPLY TO?
Any employee who works for the Company, as well as any other individuals working at or visiting the Company premises or engaged by the Company. It also applies to visitors to the Company, as well as agency workers, casual workers, consultants, interns, seconded staff, agents, suppliers and sponsors, or any other person associated with us (“associated persons”).
INFORMATION YOU GIVE US: You may give us information about you by filling in forms on our site ________ (link of the website) or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our site, subscribe to our service, [search for a product], [place an order on our site], [participate in discussion boards or other social media functions on our site], [enter a competition, promotion or survey], and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number and personal description. We also keep information given to us during your treatments such as allergies, medical information and records of treatments and patch tests.
INFORMATION WE COLLECT ABOUT YOU: With regard to each of your visits to our site we may automatically collect the following information:
· Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
· Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
INFORMATION WE RECEIVE FROM OTHER SOURCES: We may receive information about you if you use any of the other websites we operate or the other services we provide. [In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on this site.] We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
- IP ADDRESSES &COOKIES
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy (http://www.Bubblessalon&spa.com/cookie-policy).
For the same reason, Bubble may obtain information about Customers’ general internet usage by using a cookie file which is stored on the hard drive of Customers’ computer. Cookies contain information that is transferred to Customers’ computer’s hard drives. They help Bubbles to improve our sites and to deliver a better and more personalised service. They enable us:
a) To estimate audience size and usage pattern;
b) To store information about Customers’ preferences, and so allow bubbles to customise their sites according to Customers’ individual interests;
c) To speed up Customers’ searches; and
d) To recognise Customers when Customers return to Bubble’s sites.
Customers may refuse to accept cookies by activating the setting on their browsers which allows them to refuse the setting of cookies. However, if Customers select this setting they may be unable to access certain parts of the sites. Unless Customers have adjusted their browser settings so that they will refuse cookies, Bubbles system will issue cookies when Customers log on to the bubble site.
- USES MADE OF THE INFORMATION
We use information held about you in the following ways:
INFORMATION YOU GIVE TO US: We will use this information:
- To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
- To provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
- To provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data or contact the salon.
- To notify you about changes to our service;
- To ensure that content from our site is presented in the most effective manner for you and for your computer.
INFORMATION WE COLLECT ABOUT YOU: We will use this information:
- To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
- To improve our site to ensure that content is presented in the most effective manner for you and for your computer;
- To allow you to participate in interactive features of our service, when you choose to do so;
- As part of our efforts to keep our site safe and secure;
- To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
- To make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
INFORMATION WE RECEIVE FROM OTHER SOURCES: We may combine this information with information you give to us and information we collect about you. We may us this information and the combined information for the purposes set out above (depending on the types of information we receive).
- DISCLOSURE OF THE INFORMATION
We may share your information with selected third parties including:
· Business partners, suppliers and sub-contractors for the performance of any contract we enter into.
· Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others.
· We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience].
· Analytics and search engine providers that assist us in the improvement and optimisation of our site.
· If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of and other agreements; or to protect the rights, property, or safety of Sleeping Beauty Salon Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
- WHERE WE STORE YOUR PERSONAL DATA
The data that we collect from you [may be transferred to, and stored at, a destination _______.It may also be processed by staff who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
[All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted [using SSL technology]. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
- Retention of data
We will retain in a secure manner any information you provided us in connection with a particular transaction for a period of seven years after which we may destroy it.
- YOUR RIGHTS
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at any of our locations or via (email ID of the company)
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
- CHANGES TO OUR PRIVACY POLICY
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.
- CONTACT
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to (Address of the Spa and Email ID)